If you’ve got an Android phone, it’s almost a given that you acquire all your apps from the Google Play Store. This week, Kannon Yamada looks at how to uninstall and reinstall the Google Play Store when things go wrong. You can resolve most issues by stopping the app and wiping its cache or data.If users encounter an error code, the routine is often the same, but a few of these require different methods.Some alterations to the system directory can cause the Play Store to stop functioning.A major cause of Play Store failure comes from using a custom recovery (what’s a custom recovery? Unfortunately, when things go wrong (and they often do), troubleshooting requires a great deal more experience and effort than on an unmodified device.If you've chosen to disable auto-updates then in future you'll have to install app updates manually.
The app includes both Android error codes and Google Play Store error codes.Here’s a video on how to remove your account: list of Play Store error codes. Most of these require that the user perform the actions listed above (cache wipe, etc…), although a few are exceptions to this rule.The exceptions are: Oftentimes, rooting or installing a custom ROM can change data contained within Android’s system directory.Whenever you wipe the Google Play Store, it’s also a good idea to do the same with Google Services and Google Framework Services., you may also want to wipe data for Download Manager.Here’s Google’s official instructions (technically, these instructions cover Nexus devices, but they will work for most everyone). Then select the account that’s experiencing issues.WARNING: This will remove your personal data from the device, including messages and other data. If all accounts suffer from the problem, you will need to remove all the accounts.Step one The first step is to tell your Android device how and when you want to receive updates.This can be done easily within the Play Store on your Android smartphone or tablet.Start by opening the app's main menu, by either swiping in from the left-hand side of the screen, or tapping the menu icon (three dots stacked vertically) at the top left; then tap Settings.Note: You can check you have the latest version of the Play Store installed on your device by tapping on the Build version button located at the very bottom of the Settings menu.