Searchmate has disputed Aileen’s claims and said it had not received any correspondence from her after the letter was sent in November.
It said it made a number of attempts to call her since, but that it had not been able to reach her.
Searchmate had so far suggested four – two of whom she’d already seen on rival site Plentyoffish.com, a free site, and who had both already declined to date her.
In November she received a letter from a Searchmate adviser saying that her membership was “not progressing as expected”.
When Telegraph Money spoke to one of Searchmate’s agents, we were told matchmakers would go to “great lengths” to find matches for singles, for example putting up posters in local sailing clubs (if the client listed sailing as a hobby), or even posting advertisements in newspapers. She said she sent several emails to Searchmate’s agents since November but did not hear back.
In the meantime, she contacted the Citizens Advice Bureau, which provided some information on her consumer rights.
The fit blonde claimed she was 'not ready to sign up' on the day, but was persuaded by Ms Gilbert who told her the men wouldn't be around if she waited until the New Year.
A Sydney fitness model has come out on top in a battle against an elite dating agency which she claims set her up with an 'unsuitable man' after she forked out 00.
Zoë Daly handed over the hefty sum late last year, after meeting with Elite Introductions founder, Trudy Gilbert, who promised she would meet 'amazing men'.
Subsequently, she paid the 12 month membership fee of ,995, under the pretense she would meet between 8‑10 'amazing men' throughout the course of the year.
Ms Daly complained the man she was matched with looked significantly older than his 40 years, even though she had specified her preference was for men aged 32-38.